Refund policy
At OTHER HALF WORLD, we create exclusive, high-fashion pieces produced in very limited quantities. To maintain the exclusivity of our collections, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Defective or Damaged Products:
The only exception to our final sale policy is if you receive a damaged or defective item. If this happens, please contact us immediately so we can make it right:
- Take clear photos of the defect or damage.
- Email us directly at support@otherhalfworld.com within 48 hours of receiving your package.
- Once we verify the defect, we will process a full refund to your original payment method or ship a replacement item at no extra cost to you.
Contact Us:
For any questions regarding your order, please email us directly at support@otherhalfworld.com.